- $73,959.02 base salary + super + generous NFP salary packaging options
- Full-time, 2-year fixed term contract
- Based in Prahran, Melbourne
The opportunity
We are looking for an experienced Medical Receptionist to join our Specialist Clinics. As the frontline of all interactions, you will be responsible of providing high quality customer service for all patients. This role will see you managing a busy front desk reception, welcoming patients to the Clinic, supporting our health professionals as well as general administration duties.
The successful applicant will be highly motivated, an excellent communicator with the ability to multitask in a high-pressure environment.
Key duties
In this role you will be expected to:
- Manage reception duties in a timely and professional manner.
- Coordinate appointments for all medical services.
- Process incoming faxes/emails.
- Provide comprehensive capture of billable services, timely invoicing and identification as well as management of outstanding invoices using electronic medical record.
- Ensure waiting rooms are always kept clean and tidy.
Skills and experience
You will have:
- Experience working in a busy specialist clinic, including reception duties.
- Ability to work well under pressure.
- Excellent time management skills including being able to appropriately prioritise a range of tasks.
- Exceptional customer service skills.
- Intermediate understanding and experience using Windows based software including Microsoft Office Suite, Word and Excel.
- Demonstrated ability to maintain confidentiality and comply with privacy requirements.
Benefits
Working at the Baker Institute offers flexibility, professional development, and the opportunity to contribute to a research centre of world renown. Benefits include generous salary packaging, an employee assistance program, as well as modern offices and laboratories adjacent to the Alfred Hospital and walking distance to St Kilda Road, Chapel Street, and Fawkner Park. Remuneration will be commensurate with the successful candidate’s qualifications and experience.
Read more about our gender equality and diversity initiatives.
How to apply
Applications should include a current resume with details of 2 professional referees, quoting TMc01. We are reviewing applications as they are received so if you think you're the right person for this role, we'd love to hear how your capabilities, achievements and experience set you apart.
To be eligible to apply for this position you must hold appropriate Australian work rights and be immunised with the COVID-19 vaccination in accordance with COVID-19 Mandatory Vaccination Directions (No 4) and a current influenza vaccination (for workers in clinical environments) in accordance with mandatory vaccination of health care workers directions. More details of the role can be found in the position description, for further information please contact the person listed below.
At the Baker Heart and Diabetes Institute, we are committed to creating a workplace that encourages diversity, inclusiveness and equal employment opportunity for all employees. We welcome applications from all qualified candidates.
We will close this job ad as soon as we have enough applicants, so please apply without delay.
Contact details
HR team
E: recruitment@baker.edu.au